Frequently Asked Questions
Why is joining the Home Care Club a good decision?
For just a little more than the cost of a tune-up alone, you can join a membership program that includes annual maintenance. Plus, in the event your system does need servicing, as a priority client you go to the top of the list (even on the hottest or coldest days when we are flooded with calls).
Why is maintenance important?
Maintenance can save you hundreds of dollars on heating and cooling costs by improving system efficiency. Maintenance also prevent many breakdowns and extend the life of your equipment.
How do I save on repairs?
Our Home Care Club can save you hundreds, or even thousands, of dollars on repair costs over the life of your system. As a member, you receive discounted repair pricing on a wide range of parts and components. Plus, there are no diagnostic fees or overtime charges.
What type of equipment can I get coverage for?
We offer warranty and coverage for gas furnaces, central air conditioning systems and Whole Home Generators. We also offer warranty and coverage for gas or electric water heaters, humidification systems and air cleaners.
How do I get started?
Call us today and we'll take care of the rest. You can also ask your technician to sign you up for the Home Care Club when he is at your home on his next service visit.
Earn Loyalty Rewards!
For each consecutive year you renew your Home Care Club membership, you earn Loyalty Rewards you can use toward the purchase of replacement equipment from us.
Your comfort guarantees
Our Home Care Club has been designed to help you get the most from your energy dollars and give you confidence that you have the best home comfort protection. For your assurance, we offer you the following comfort guarantees:
We follow a checklist of items to inspect and clean. This assures maximum performance and efficiency of your system.
We understand our responsibility to keep your home clean. We will wear protective shoe booties and lay down a drop cloth when needed.
You move to the top of the list. We reserve the first and last appointments of the day for Home Care Club members.
We send only our own employees (no subcontractors) to your home. They receive ongoing training and all the resources they need to solve even the most complicated problems.
We want you to be satisfied when we finish our work! If you're not happy with any job or repair we've done, we will return to fix it until you are.